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To register for Online Banking or Online BillPay, call Powerco at (404) 506-3750 or 1-800-633-5217. Please note that passwords are case-sensitive.

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Member Education

Phishing

What is Phishing?

Phishing (pronounced "fishing") is the latest trend in fraudulent email activity targeting reputable companies, particularly financial institutions. Phishing is a scam in which thieves send out fraudulent emails that appear to come from reputable institutions. They request that you provide personal security information, such as your account numbers, passwords, Social Security number, etc. Usually, recipients of these email scams are asked to verify the information via a link in the email or by responding to the email with the requested information.

If you click the link, you'll likely be redirected to a phony website that looks almost identical to the company's legitimate website. Sometimes, the company's actual website does appear along with a pop-up that quickly appears for the purpose of harvesting your financial information.

According to the National Credit Union Administration (NCUA), in both schemes you may be asked to update your account information or to provide information for verification purposes: your Social Security number, your account number, your password, or the information you use to verify your identity when speaking to a real financial institution, such as your mother's maiden name or your place of birth.

CONTACT US

If you detect fraud or identity theft on your Powerco Federal Credit Union accounts:

Powerco Customer Service (404) 506-3750 or 1-800-633-5217
  • Monday - Friday
  • 9 AM - 4 PM (EST)

Powerco VISA® Classic
Powerco VISA® Gold

Lost/Stolen Hotline
1-800-556-5678
  • 24 Hours a Day
  • Seven Days a Week
Powerco VISA® ChekCard Lost/Stolen Hotline
1-800-472-3272
  • 24 Hours a Day
  • Seven Days a Week
   
   

 

NCUA

This credit union is federally insured by the National Credit Union Administration.

We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act. NMLS# 762143

Equal Housing Lender